Billing

Refund Policy

This refund policy is a beta draft and should be reviewed by a qualified legal professional before public launch.

Manual monthly renewal

nurseOS Pro currently uses manual monthly renewal through PayMongo. It does not claim automatic recurring billing in this version.

Refund requests

Beta users may contact support for refund review. Refund eligibility may depend on payment status, access period, usage, local law, and PayMongo processing rules.

Failed or cancelled payments

Failed, cancelled, or expired checkout sessions do not activate Pro access. Successful access starts only after nurseOS receives a verified PayMongo payment event.

Need help? Contact nurseOS support.